Missed-enquiry Pilot

Stop missing customer enquiries when your team is busy.

When a customer calls, submits a form, or messages while your team is busy, we capture the details and send your team a clean callback note.

Calls Website forms Email SMS / messages

$699 Pilot

one-off, 14-day live test

1 problem

one missed enquiry problem

1 place

one place enquiries come from

Then we run it for 14 days with real enquiries.

What gets missed

First response breaks quietly. Then good enquiries disappear.

Customers call after hours and nobody follows up fast enough.

Website forms sit in a shared inbox.

Messages arrive while the team is on a job.

Warm leads go cold because another business replied first.

Pilot process

We start with one missed enquiry problem. Yes is yes. No is no.

The Pilot is not a full rollout. It is a practical test of whether one real enquiry-capture path is worth keeping.

01

Pick one missed-enquiry moment

A call, form, inbox, message, or callback request where first response is weak.

02

Set the rules

Agree what the assistant can say, what it must not say, and who receives the callback note.

03

Run live for 14 days

Test one missed enquiry problem, one place enquiries come from, and one callback path with real enquiries.

04

Decide honestly

Continue, adjust, or stop based on whether the 14-day real-enquiry test proved useful.

Good fit if...

The missed-enquiry problem is real and visible.

  • you miss calls, forms, emails, or messages
  • one saved enquiry can cover the monthly service
  • your team wants cleaner callback tasks
  • you can approve what the assistant can and cannot say

Not a fit if...

You need broad automation or fuzzy AI promises.

  • you want AI to handle everything with no boundaries
  • nobody can approve replies or escalation rules
  • you need a full CRM or website rebuild first
  • you want unlimited custom work at starter pricing

Pricing signal

$699 one-off Pilot.

Ongoing managed service usually starts at $299/month after setup, but only after the Pilot shows the enquiry-capture path is worth keeping.

Next step

Send the messy version.

Tell us where enquiries arrive, what gets missed, and who should receive the callback note. A short note is enough.